Datasquirt is an innovative New Zealand-based software development company that specialises in mobile solutions for multi-channel contact management. 

Datasquirt's award-winning CONTACT software manages non-voice contacts for call centres, enabling call centres to integrate text, fax and email messages into existing processes when handling both inbound and outbound communications.  

It increases accessibility to customers, improving efficiency and reducing costs. Inbound and outbound messages can be fully automated or presented to an agent to engage in a two-way real time conversation, eliminating the 'risk of reply'. CONTACT also fully integrates with existing ACD systems, complementing and extending a call centre's existing infrastructure investment.